At SOUNDLAB, the health and safety of our employees, customers and community is our first priority - now more than ever before, given the escalated COVID-19 health crisis.
To reduce the risk of infection, we have decided to allow only one walk-in at a time at our physical store in Osborne Park but will continue to be available on the web shop as well as telephone and email for any questions, guidance or booking of private demonstrations.
As little physical contact as possible is Perth’s tactics in the coming weeks. We take our responsibility for each other, people around us and our community seriously. We are here for you and you can safely click on soundlab.net.au, ask questions and be inspired at your own convenience.
PRESENCE AT DISTANCE
We are temporarily allowing only one walk-in at a time in our store in Osborne Park
We would like to say thank you to all of you. Without you we wouldn’t be here! We have recently noticed how we in Perth stand together when it really applies.
You have shown consideration and understanding when you visit our store and have 100% followed and accepted the precautions that have been in place lately.
We want to support the recommendations of the Australian health authorities for as little physical contact as possible and have therefore decided to allow only one walk – in at a time in our shop in Osborne Park. There will be only one staff present during our regular business hours (Monday – Friday: 10 am – 5 pm and Saturday: 10 am – 4 pm), which will allow you to pick up a web order, order a personal demonstration in the store and call or write to us.
DELIVERY TO YOUR FRONT DOOR
We are happy that we are living in a digital age that allows us to keep the wheels running and continue to send good sound and beautiful design to our customers. In our webshop we sell a wide selection of headphones, bluetooth and multiroom speakers and due to the serious circumstances we are in right now, we have chosen to remove the fee for delivery to Perth CBD. So whether you need to buy the perfect gift for that special someone or simply treat yourself good sound, the freight is absolutely free.
PICK UP INSTORE AT OSBORNE PARK
It will still be possible to come by and retrieve web orders in the store. You simply select “Pickup at Frederiksberg” during shipping. We will be present at the store during our regular business hours: Monday – Friday: 10 am – 5 pm and Saturday: 10 am – 4 pm.
PRIVATE DEMONSTRATION INSTORE
If you are interested in a TV or our stereo speakers that cannot be purchased at the webshop, our staff will be on the phone or email to send you a quotation. In this connection, we have also decided to offer a personal demonstration in the shop, where only you are in the shop. Call or write to us and we will find a suitable time together. In the shop, of course, the necessary measures have been taken to reduce infection – both for customers and for us who are at work.
DIGITAL DEMONSTRATION AT HOME
In addition, as something new, we have chosen to offer live demonstrations via FaceTime. Here it will be possible to get a review of our products as well as ask any questions you may have before ordering online from the sofa. Contact us by phone or mail and we will call you via FaceTime.
Our installer Nick is still delivering and installing products, and of course we also comply with the authorities’ recommendations regarding repulsion and distance – ie no physical contact. Of course we will call you in advance and check that it is okay with you that we come and that you are also well and healthy.
A minimum of physical contact is Perth’s tactic in the coming weeks. We take our responsibilities to each other, people around us and our community seriously. We are here for you and you can safely click around at soundlab.net.au shop, ask questions and be inspired at your convenience.
And if everyday life hits more tinsels that change it, the page here is constantly updated.
Take good care of each other during these times.
Best regards – Team SOUNDLAB